Orders over $99 SHIP FREE and orders under $99 have a standard delivery cost of $9.95.
Orders are shipped via UPS with tracking information provided and will require a signature on delivery.
Our STANDARD FREE shipping method for SUP boards is UPS 2-4 day but can sometimes take little longer (Please call to confirm if you require a definate shipping date of a product). For other items UPS ground is used as the shipping method which can take 4-7 working days but allow up to 10.
Packages are generally shipped within 1-2 days after confirmed receipt of payment. You will receive an email when you item/s have shipped with tracking.
The option for expedited shipping is available at checkout.
SUP Boards can be expedited with EXPEDITED 1- 3 DAY Shipping at a flat rate of $69 per board and other items will depend on weight and location.
If you do not see the expedited shipping option at checkout and need your item fast - Please call us so we can try our best to assist!
Please note packages can only ship after confirming payment which can take the system up to 24 hours, and in rare cases up to 72 hours.
It is best to contact us by phone on 877-777-1769 if you are in a hurry to discuss options and we will do our best to get your order to you quickly.
Products in unused, re-sellable condition may be returned within 30 days of delivery for a full refund of the purchase price.
The customer is responsible for shipping back to the warehouse using a trackable shipping service such as UPS or Fedex. We can not take any responsibility for lost, stolen, or damaged packages en route to Pumped Up SUP.
A return authorization number is required and can be obtained by call us at 877-777-1769. Refunds are processed within 3-5 days of receipt of returned products and are credited to the same credit card or payment method used for the purchase.
All products are sold with full manufacturer's warranty.